Module 1

Strategic Governance

Clarifies the role of the P&C Association executive committee as an approved provider of an OSHC service in Queensland and how this relates to working within your constitution, managing risk and understanding key legal frameworks.

Approx Duration1h
Structure8 Lessons

Strategic Governance

About This Course

This module introduces volunteer management committee members to the foundational principles of strategic governance for approved providers, covering core responsibilities such as setting direction, managing risk, ensuring legal compliance, and maintaining clear boundaries between governance and operational roles. From understanding your constitution and navigating key legal frameworks through to managing stakeholder relationships effectively, the module provides the knowledge and confidence needed to fulfil your committee role with integrity and purpose.

Learning Objectives

By the end of this module, you will be able to:

  • Understand the strategic governance responsibilities of management committees.
  • Differentiate between governance and operational duties.
  • Apply risk management principles to governance practices.
  • Identify key legal frameworks relevant to approved providers.
  • Effectively manage stakeholder relationships

Lessons for this module

1. Strategic Governance Introduction

An overview of the module's purpose and learning objectives, introducing strategic governance for volunteer committee members

Approx Duration 7 min
2. Understanding Strategic Governance

Explores what governance means for volunteer management committees, including core responsibilities such as strategic direction, financial oversight, risk management, and managing conflicts of interest.

Approx Duration 7 min
3. Working Within Your Constitution

Explains the role of the constitution as the organisation's foundational legal document and outlines what committee members need to know about operating within its structure and limits.

Approx Duration 7 min
4. Governance vs Operational Responsibilities

Clarifies the critical distinction between governance and operational roles and provides practical guidance to help committees avoid micromanagement and maintain effective boundaries with staff.

Approx Duration 7 min
5. Risk Management Framework

Introduces the risk management cycle and key risk categories for approved providers, including how committees can build a culture of proactive risk identification and oversight.

Approx Duration 7 min
6. Legal and Regulatory Frameworks

Provides an overview of the key legislative frameworks approved providers must comply with, spanning child safety, human rights, anti-discrimination, WHS, employment, and Commonwealth funding obligations.

Approx Duration 7 min
7. Managing Stakeholder Relationships

Covers how to effectively engage with the range of stakeholders an approved provider works with, including: families, staff, schools, community partners, and regulatory bodies, and the governance principles that underpin good communication.

Approx Duration 7 min
8. Strategic Governance Conclusion and Next Steps

Next steps and additional resources to further your learning journey and put your knowledge into practice within your organisation.

Approx Duration 7 min