Your questions, answered.
Answers to the most common questions about the program, how to access the modules, and what to expect from your learning experience. If you can’t find what you’re looking for, don’t hesitate to get in touch with us directly via the “contact us” page.
About the Program
The VMC Capability Program is a free online training program designed specifically for volunteer management committee members and OSHC service leaders in Queensland. It covers the key knowledge and skills needed to govern an approved OSHC service effectively, across four modules: Strategic Governance, the National Quality Framework, Financial Management, and Employment Relations.
The program is designed for VMC executive members (including committee chairs/presidents, vice chairs/presidents, treasurers, and secretaries), approved providers, nominated supervisors, and anyone in a leadership or management role in a VMC-operated OSHC service in Qld.
If you are accessing the content from Queensland – yes, the VMC Capability Program is completely free to access.
For anyone accessing the content outside of Queensland, you will need to pay to undertake the training.
Each module takes approximately 60 minutes to complete, so the full program of four modules can be completed in around four hours. You can work through modules at your own pace and return to them at any time.
No — each module is designed to stand alone, so you can choose the modules most relevant to your role and current needs. However, completing all four modules will give you the most comprehensive understanding of your governance responsibilities.
Accessing the Modules
Yes – you will first need to login and create a user account to be able to access the training modules. To do this, please click on the icon in the top, right hand taskbar.
Yes – the training modules are compatible with both phones and tablets.
Yes – you can leave a module at any time, and you will be able to log back into your account to complete the content when you’re ready to keep going.
Module Content
The program has been developed with Queensland P&C operated OSHC services in mind and includes Queensland-specific regulatory information, particularly around the role of the Department of Education as the regulatory authority, Queensland specific regulatory requirements and the Queensland Industrial Relations Commission context for P&C Association employees. However, much of the content is relevant to VMC-operated OSHC services across Australia.
If you are accessing the training modules outside of Queensland, please be aware that the content will not be accurate for your state based regulatory context.
No prior knowledge or experience is required — the program has been designed to be accessible to all committee members and operational staff regardless of their background. Each module builds knowledge from the ground up, using plain language and practical examples.
Absolutely — in fact, we encourage it. The program is most effective when the whole committee and operational management team engages with the content together. Shared knowledge supports stronger, more consistent governance across your organisation, leading to quality outcomes for staff members, children, families and the wider community.
After Completing the Program
Yes – at the completion of each module, you will be able to download your certificate of completion via your account portal.
The VMC Capability Program is a non-accredited training program and does not lead to a formal qualification. However, it provides valuable professional development that supports your governance role as an approved provider.
The modules are developed to reflect the most current legislative and regulatory requirements at the time of publication, including recent changes to the National Law, child safety requirements, and the Child Care Subsidy system. We recommend checking the relevant regulatory authority websites for the very latest updates.
Each module includes a resources and support section pointing you to peak bodies, government agencies, and professional services relevant to that topic area, including QCAN, NOSHSA, ACECQA, and the Queensland Department of Education.